Refund policy
Return and Refund Policy
We want you to be completely satisfied with your purchase from Cantemiri.
You may request a return within 30 days from the date your order is shipped.
To be eligible for a return, the item must be:
- Unused and unworn
- In its original condition
- Returned with all original packaging and tags
Returns are free of charge.
If your item arrives damaged, defective, or incorrect, please contact us and we will arrange a free replacement or refund, where applicable.
To start a return, please contact our customer support team and provide your order number and details about the item you would like to return.
Once your returned item has been received and inspected, we will notify you about the status of your refund. If approved, the refund will be issued to your original payment method. Processing times may vary depending on your bank or payment provider.
We recommend using a trackable shipping service when returning an item.
For any questions regarding returns or refunds, please contact us through our Contact page.