Quality Assurance

We take pride in the craftsmanship of our products. Every item is thoroughly inspected before being shipped from Ukraine to ensure it meets our high-quality standards.

Warranty Coverage

We provide a 30-day warranty starting from the date you receive your order. This warranty covers:

  • Manufacturing Defects: Any issues resulting from the production process.

  • Material Integrity: Problems with the durability of materials under normal use.

What is Not Covered?

Please note that our warranty does not apply to:

  • Damage caused by improper care, accidents, or neglect.

  • Normal wear and tear over time.

  • Unauthorized repairs or modifications.

How to Make a Claim

If you believe your item is defective, please contact our support team with the following:

  1. Your Order Number.

  2. A brief description of the issue.

  3. Clear photos showing the defect.

Once your claim is reviewed and approved, we will offer a replacement or a full refund, depending on the situation. We are committed to making sure you have a positive experience with our brand!

Disclaimer
This store is integrated with the Western Bid™ e-commerce platform, and Western Bid, Inc. is the Merchant of Record for all purchases made in this store. Therefore, you will see "WESTERN BID" listed as the payee on your PayPal account and credit card statement.